How to Order Translations in Applanga

How to order translations from TransPerfect Translations

If you would like TransPerfect Translations to translate your app content, you can create a translation order in Applanga. Before you start using the translation orders feature in Applanga, you should discuss language service requirements with your TransPerfect Translations services team.

Table of Contents

  1. Translation Order Video Tutorial
  2. Creating a Translation Order
  3. The Translation Request Interface
  4. Copying a Previous Translation Order
  5. Translation Order Notifications
  6. Translation Quotes via Applanga

Translation Order Video Tutorial

The Applanga Translation Order Video Tutorial outlines the basics of the ordering process. See the below sections for more detailed information.




Creating a Translation Order

There are 2 options to create a translation order inside the Applanga dashboard: through the dashboard header bar or directly inside a project with the Order Translations button.

Note: Once an order has been created, any changes made to the project’s source string values are NOT included in the order. Additionally, if strings are already a part of an open order, they cannot be included in another order.

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The Translation Request Interface

1. Project Details

The Project Details panel displays the order's general information. In this section, you can select which users should receive notifications related to the order.

2. Select Languages

All languages that should be included in the order can be selected here. Only languages that are part of the project on Applanga are available for order. If more languages should be included, they need to be added on the project level first.

3. Select Strings

In this section, the scope of the order can be defined by applying criteria to filter which strings should be included in the order. These criteria are global across all languages in the order. If different criteria should be applied for certain languages, individual orders per language need to be created.

The following criteria are available:

  • All untranslated or outdated translations: all strings without Draft or Target value OR all strings where the current translations are outdated because the source has changed since the translation was added
  • All untranslated: all strings without Draft or Target value
  • All without Target: all strings without Target (some might already have Draft values, but new translations are needed)
  • All outdated translations: all strings where the current translations are outdated because the source has changed since the translation was added
  • All: All strings regardless of their current translation status
  • All with Needs Translation: all strings with the workflow status “Needs Translation
  • All with Needs Review: all strings with the workflow status “Needs Review
  • All with Rejected: all strings with the workflow status “Rejected
  • All with Needs Translation and Rejected: all strings with workflow status “Needs Translation” and “Rejected
  • All with Published Translation: all strings with Target value
  • All with translations exceeding Max Length All strings that exceed a manually set character restriction.

Additionally, if there are any custom workflow status in a project, you can also select one of them as criteria when you create the order.

Alternatively, you can use any of the 3 checkboxes at the bottom and:

  • Select Strings via Tag to limit the selection to one or multiple tags
  • Select Strings via Group: to select strings that belong to a specific group
  • Copy Scope from Previous Order to copy the string selection criteria from a previous order

4. Order Brief

To provide any additional information, the Order Brief field includes a free-form text field for you to leave a note with further instructions. To provide additional context, use the Reference Documents to attach any of the string file formats Applanga supports, all Microsoft office formats, all screenshot formats, and even zipped files.

In this section, you will also find any custom fields (see screenshot below) that might exist in the project. These fields need to be previously agreed on and configured by your TransPerfect Translations services team. Custom fields can be mandatory or optional, and they allow you to tag your order with additional data.

5. Summary

The summary field displays which languages are included in the order, the string selection criteria, the word count per language and the overall word count of the order. In this section, you can also set the order due date. To finalize the order, click the Request quote button.

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Copying a Previous Translation Order

To copy the scope of a previous order, create a new order using one of the two options described in the previous section. Once you reach the Translation Request Interface, scroll down to the Select Strings section and click on “Copy Scope from Previous Order”.

The default configuration will copy the full scope of an order based on the order number. You can also use the toggle switch to further define the scope of the new order, and copy only one or multiple languages from a previous order.

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Translation Order Notifications

The user account that created the order initially will be notified automatically via email whenever the order changes status. Other users from a team can be added to the notifications using the dropdown in the Project Details section. Notifications are sent for the following:

  • Quote Created: when a quote is sent for approval via Applanga
  • Quote Accepted and Quote created: email notifications for these states are only sent to TPT users
  • Processing: when the translation process has started
  • Done: when the translations have been delivered.
  • New comments are added to the Order History and Communication section.

Additionally, when an order is completed, user groups will receive a notification about new "Needs Review" or "Accepted" strings. For this to happen, you must previously create a user group and enable notifications for new "Needs Review" or "Accepted" strings, which are the two statuses in which strings from an order can be delivered.

Finally, TransPerfect's job number can be added to the subject title of all notifications to help your team keep track of translation jobs. If you are interested in this feature, please email us at support@applanga.com so that we can configure this for you.

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Translation Quotes via Applanga

The next step after creating an order is to create a quote request. How this quote request is processed may vary depending on what has been agreed with the TransPerfect Translations services team. As a general rule, TransPerfect receives the quote request and uploads a quote proposal to Applanga. The requester is then notified that there is a quote for them to review, and they can accept or reject it within the order interface. If a quote is declined, there is a text field to explain why it was declined. If it is accepted, the order changes to processing status.

However, if you are already working with TransPerfect and the quoting stage takes place outside of Applanga, order settings can be changed to skip the quoting step. This way, once an order is created, the content in scope is directly sent for translation.

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